Technical Support

Our technical support team is eager to assist you with using Sorenson products. Please provide some details about the problems you are experiencing and your information will be sent to our product experts.  You will typically hear back from us by the next business day or sooner.  More details will assist us in rapid issue resolution.
Name:
Institution:
Email:
Phone:
If you are having problems with SBI products, please describe
what product you need assistance with.
 
Lot #
A lot number usually consists to a number like 42252-Q22635.  The part listed in bold is required for the lot certificate.  Please note the hyphen between the form fields.


Please describe your question or the problem you are encountering:

 
Please describe the equipment you are using with our product(s):
 
Please describe the techniques, protocols, and/or procedures:
 

 

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MµltiGuard Barrier
Tips
MµltiFit Pipette
Tips
MµltiFlex Gel Loading
Tips
µltraAmp PCR
Products
SafeSeal Microcentrifuge
Tubes
TwistTop   
Vials